Amazon CEO Jeff Bezos and his top execs answer employee questions – Business Insider

Amazon CEO Jeff Bezos and his top execs answer employee questions – Business Insider

Jeff Bezos
Amazon held its biannual all-hands staff meeting last month. At the meeting, Amazon CEO Jeff Bezos and his top executive team answered employee questions about some of the biggest challenges facing the company. The questions covered everything from fake products to the growing political scrutiny — reflecting the deepening level of anxiety among the rank and file over the changing regulatory and competitive landscape. "You have to be able to work with people who don't agree with you on everything, " Bezos said when asked about Amazon's political donations. Click here for more BI Prime stories. On November 14, Amazon's headquarters was a festive environment, with a visit from the actor Patrick Stewart, a video of which was shared by CEO Jeff Bezos on Instagram. But behind closed doors at the company's biannual internal all-hands meeting, the mood was less upbeat. Bezos and his group of top senior executives, called the S-team, were busy answering tough questions from employees who are worried about some of the biggest challenges facing the company, according to a recording of the event obtained by Business Insider.  The questions covered everything from counterfeit products sold on its marketplace to the growing chorus of criticism from ....


Doug Herrington, Amazon's senior vice president of North America consumer, who runs the marketplace, made a rare acknowledgment of these problems, saying a late delivery, a fake review, or a counterfeit product can "damage our reputation."  He went on to highlight Amazon's investments and new programs launched in the space to fight bad actors but also said they would be an ongoing problem for Amazon as long as it stays in the marketplace business. "Of course these bad actors are going to continue to try to do what they do to disrupt our shopping experience and our selling experience, " he said. "And so our job is going to be the same — we've got to stay ahead of them, and we've got to prevent fraud and abuse before it happens in our store." On brands ditching Amazon to sell directly to consumers A growing number of brands are now leaving Amazon, choosing to sell directly to consumers through their own websites or stores instead. The most recent example is Nike, which just two days before Amazon's all hands announced its decision to end its partnership with the company. Nike terminated the deal in part because it was disappointed by ....

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